Reviews & Awards
At StoryPoint Rockford

My mom never feels isolated or alone. She has been thriving in this environment and it is wonderful to see. When I moved my Mom to Storypoint she wasn't eating much because she wasn't interested in food and got distracted easily. She weighed 118 pounds and her hair was falling out. She now weighs 144 and eats all of her meals family style with the rest of the residents. Storypoint has made such a difference.

During an exceptionally trying time, the staff went above and beyond to implement policies and protocol to keep their residents safe. In order to keep the residents engaged, they invented fun ways to celebrate holidays and even turned getting a vaccination into a party! Before Covid, StoryPoint provided many on-site activities as well as opportunities to get out into the community. Pre-Covid and during Covid, the staff has always been responsive and ready to partner with adult children to ensure the happiness and well-being of their residents.

My parents moved into StoryPoint Rockford. It's a very high-end community as far as the care and the services. Everyone came and introduced themselves individually over the first week to my parents. They have care services that they can get on a needed basis as things change with my father, which is just simply a quick push-button away if they need anything or if my mother needs any type of backup for that. The restaurant is five-star. I eat there and it's amazing. Every single staff member, resident, and family of residents that I spoke to had nothing but praise for the people, the care, and the organization. The apartments have full kitchens, which was important to my mother so that she can still cook. But they do have access to the dining room and the restaurants any time they want. They have a full schedule of activities that they can do. They've got live music, shows, and movies every single week, which is very good for being able to socialize. They have laundry facilities, but they also offer laundry services and all housekeeping. The food is very, very good, and they have options of where they want to eat. They have a lot of activities, although their movie choices aren't that good, in my personal opinion. But they have a nice variety of activities. They're extremely expensive but you get what you pay for.

My parents have lived at StoryPoint Rockford for about 5 years now and we can't say enough about the love, compassion, understanding, and patience the staff at StoryPoint has exhibited to my parents and our family over this time. Going thru some extremely hard times with my parents health, as well as working thru Covid restrictions, the staff has continued to impress our family and continued to create a healthy and positive environment regardless of what is happening. Understanding and working with each family and guest's challenges is something they accel at here. Also the kindness and caring of the staff is second to none, especially Jacqueline Cunningham, who is one of the kindest, joyful, and compassionate human beings i have ever met. I think this place might have some angels on their staff...