Just an outstanding experience at Independence Village, in looking at options for my mother. I would especially mention the outstanding personalized consideration to Mom's interests and needs in the tour that was provided, the time spent getting to know Mom and all the information provided to us before our tour, at the tour and in follow-up. Such impressive attention to detail and professionalism. Offers great comfort in considering options for a loved one.

The process of moving my mom in and getting her transitioned to assisted living after being on her own for so long was outstanding. She received the perfect amount of attention and service, yet autonomy to grow herself in her new home. She loves the staff and her new resident friends. The engagement of my mom with the activities and social aspects has been a perfect balance for her... and she is enjoying her days. While my family was looking for safety for her, we found that... and happiness, which was the ultimate goal!

Our first impression while visiting was the front entrance. The property is well manicured, well kept. Inside the front entrance, we were greeted with a cozy fireplace and nicely decorated area and the residents were out mingling. We saw the 1 bedroom apartment furnished. It was the perfect size for mom. Not too big and not too cramped. The staff have been incredibly helpful as my brother and I are not always able to check on our mother. Each staff member has been attentive, caring and respectful to both our mother and us. We often times show up unannounced. The food is better than we thought. We've sampled it a number of times. We have seen first hand the activities provided for the residents. They are engaging and fun and optional. During the times I can't visit mom, I know she's in good hands at IV. The onsite medical services have been tremendously helpful as we can't always take mom to her appointments and transportation can be a hassle with my work schedule. Nobody enjoys re-homing their parents but we have felt good about IV since day 1. We highly recommend it to anyone looking for memory care for their parents as they offer progressive care as its needed and you're not paying for services not yet needed.