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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

5.0
Based on Friends and Family
Best of Senior Living
2026 — 2022
Caring Stars
2024
AI Summary of Reviews

Families describe Independence Village of Zionsville West as spotless, friendly, and deeply personal, with team members who know every resident by name and treat families like family. Reviewers also appreciate supportive assisted living and dining teams, an open-door director, and a clean, bright memory care neighborhood focused on dignity and engaging activities.

We moved our 98 year old mother to Independence Village West of Zionsville due to on-going issues at another facility. Although our mom only lived another 2 months, we could not have asked for a better place for our mom to live her final days. The friendliness of the facility was notable the first time we walked through the front door. The assisted living care team, as well as the dining room staff and administration, were professional and caring, and treated our mom with respect, dignity and love. They treated us like family. We are very grateful.
Marsha Robinson
My expectations, which were ridiculously high, have been exceeded beyond anything I could have imagined. The facility is spotless and the staff are very supportive. I couldn't be happier or more pleased with my decision to move here
Victor Melchiorre
My loved one says she is really happy there. I would absolutely recommend them to others who are searching for senior living for themselves or a loved one.
Anonymous Author
We had a wonderful tour of the memory care community at Independence Village. The staff was welcoming, knowledgeable, and genuinely compassionate. The facility was clean, bright, and thoughtfully designed to provide a safe, comfortable environment for residents. We appreciated learning about the personalized care, engaging activities, and the focus on maintaining each resident’s dignity and quality of life. It gave us confidence that our loved one would be well cared for in a supportive and caring community. We left with a very positive impression and would highly recommend touring Independence Village if you’re considering memory care for a family member.
Kathryn Watts
The staff at Independence Village at Zionsville West have been so wonderful to my mother-in-law! They all know her by name and take time to ask about how she is doing and make her feel special. The director Jim Gepp is awesome! He always has his door open and makes himself available to residents and family members. He helps out in all areas too, always willing to lend a hand wherever he is needed. We have been other places where it was much less personable. We are very grateful for the kindness we have been extended!
Maria Barnes
The salesperson was efficient, professional, and relatable...took the time to answer questions and also went further in gathering information needed for me to review..
Jeff Simmons
We had to shimmy and shake pretty quickly to get my parents here, but it all happened very efficiently. We know they’re having a comfortable experience, and feel well taken care of and safe which is the most important. The activity scope and size of the facility works well for my parents and me (they are in two different locations in the building, one in independent living and one in memory care) without the “fluff” you pay considerably for at other places. We have had an overall very positive experience.
Anne Steinberg
I only have wonderful things to say about this community. I especially want to recognize Tawanna, the Wellness Director, and Tony, the Director of Connection Points. They truly care about their residents and consistently go above and beyond to support them. 11/10!!!
Alanna Clark
As a social worker, I am very particular when recommending an assisted living to our families. My experience with Independent Village has been nothing short of phenomenal. The care and follow through with their staff, both management and care providers, has been above any other ALF I’ve ever worked with. I’m so impressed with the compassion and love shown to their residents as well as the families. I would recommend them for anyone looking at assisted living.
Karla Spence
Care workers were so caring for my husband and saw to his needs !! My overall experience was good!
Anonymous Author
My wife fell and the staff was there to help within a few minutes. She is very happy with the food service
Kurt
Staff was incredibly welcoming and answered questions promptly. Facility is clean, bright and comfortable. Several choices of living styles and unit sizes. My mom is trying a temporary stay this winter. She has visited multiple times and feels safe and welcome. Fingers crossed it is a good fit.
Edith S
Easy to navigate, great support for residents, variety of social events, feels like home! I can only speak to my parents apartment but it's a nice size. It was updated before they moved in. Washer and dryer in the apartment is a plus. Full size kitchen, den and a balcony are all nice amenities.
Anonymous Author
Great Community. Community is updated and offers spacious space for retirement audience. Community is close to a variety of restaurants and shopping. Apartments are furnished with updated appliances and LED lighting.
Tracy Maddix
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We Found Your Match

Living with Independence

This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.

We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.

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