Reviews & Awards
at StoryPoint Chattanooga

It was a pleasure working with the team at StoryPoint Chattanooga! We recently installed festive, colored outdoor lighting in their courtyard, and they were fantastic to work with from start to finish. It's clear they take great pride in keeping their facility beautiful and well maintained, and that care shows in everything they do. We appreciate the opportunity to help create a fun, welcoming outdoor space for their residents and look forward to working with them again.

Clean, friendliness, and professional.

If it is necessay to have to place a loved one in a care facility, storypoint needs to be at the top of your choices.

This community is and feels like an extension of our family. Both residents and staff.

My Dad is in assisted living, his wife is in memory care. They are both doing so much better with the consistent quality of cate and activities provided. My Dad is very social, but he wasn't able to go out much as his wife's conditioned worsened. Living at StoryPoint he doesn't have to worry about her care, and he gets to participate in all of the social events they offer.

We moved my dad to Story Point about a year ago. The staff is attentive to his needs and my requests for my dad. There are various types of activities that can fit anyone, including my dad who enjoys the church services. The move-in day was easy, and the staff ensured that they were available for extra transition support. My dad is safe, cared for 24/7, and feels very comfortable at Story Point. His well being gives me peace of mind. I would recommend Story Point.

As a healthcare provider, I’ve seen several of the residents at this facility. They all seem very happy and pleased with the services they receive. The facility is clean and beautiful.

Our initial point of contact at StoryPoint was Lisa Hawthorne, and her support was truly exceptional. She guided us through every step of the process with patience, understanding, and thoughtful planning—never applying pressure at any point. Lisa consistently went above and beyond to ensure our needs were met, and her kindness and dedication will not be forgotten. Every member of the StoryPoint team was equally impressive—from Connie at the front desk to Mary, the director. Each person we encountered demonstrated professionalism, warmth, and a genuine commitment to providing excellent care and service.

Wonderful people, Wonderful property. All around a very pleasant experience.

Staff is top notch, and maintenance is very helpful and on top of facility.

great place

Thankful for the amazing team at Storypoint on Mountain Creek Road. Their kindness and love for the residents shines through their daily work. The executive director goes above and beyond. She interacts with all of her staff and residents daily. I hear she really loves BINGO! The food is phenomenal. Holidays are always so much fun. If you want your loved one properly cared for and loved, Storypoint is who I recommend!