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Painesville, OH
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StoryPoint Concord Township, OH

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5.0 Based on Friends and Family

7960 Auburn Rd, Painesville, OH 44077

440-372-6082

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StoryPoint Concord Township

5
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7960 Auburn Rd, Painesville, OH 44077

440-372-6082

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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

5.0
Based on Friends and Family
AI Summary of Reviews

Residents and families describe a welcoming community that feels like family from the first day, where lifelong friendships take root and mornings feel like a resort vacation. Reviews highlight a gentle, kind atmosphere, a beautiful setting, and team members who go above and beyond at every turn. Many share deep gratitude for the trust and goodwill the community has earned.

Have a friend there. Like alot of places, staff is combo of those that care and do a good job and some that do not. No consistency. Menu tends to be very heavy on pasta and chicken. Seniors need protein and variety and homecooked meals not prepared frozen stuff full of preservatives or salt and chemicals. Food in general also not really for diabetics or heart patients. They do have one good chef. Food served also tends to be too trendy and spicy . Not enough desserts to go around, Snacks in the front area like the kitchen are locked up because of stealing.... and not by residents either who pay for that. Maybe a snack cart or two could go around or they could have a snack time in the dining area. Parking for guests is very limited and the half moon parking is not lined out and you have to jump a curb to get in... Price is however reasonable compared to other places I have seen for what you are getting. And one thing no other assisted living has that i know of is a policy that once someone presses the pendant button for help a staff member has to respond within 15 minutes so there is no waiting 2 hours for help like some places!
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Janet Johnson
It is a lovely place and the staff was so helpful and knew every person without having to look anything up. It made us feel confident in our loved ones care!
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Sandy Kurka
So beautiful and clean. What a wonderful place for my loved one to be. Everyone is very caring and kind.
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K Greig
Facility is beautiful and always clean, the staff is polite kind and a pleasure to interact with
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Donald Green
Nice and clean facility (especially compared to others in the area). Staff are friendly as well.
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Jordan Gardner
I appreciated the ease with which I was able to enter the facility where my friend lives. The system makes me feel safe knowing all visitors have been previously identified.
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Pierce Fam
Had a wonderful experience today this spring coloring with the ladies I highly recommend this place for your loved one
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Crystal DiFranco
I highly recommend Vista Springs. The staff is caring, helpful, compassionate and friendly. All meals are nutritious and tasty. Activities are provided 7 days a week. My spouse has been there almost two months and I could not have selected a better facility.
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RonC
I continue to be impressed and pleased with the quality of the staff. They give such amazing care to our mother who at 106 is enjoying life to the max. Amy and her entire team make the difference. As of 8/18/2025 An update as our mom is rounding the corner to 108. Vista Springs Quail Highlands continues to provide elegant, kind, compassionate and professional services to her. Each day, we are convinced that we made the absolute best decision to insure our mom leads a wonderful life in safe and beautiful surroundings with long term staff that she knows and loves. She has many friends, and being of sound mind, has lots of activities to keep her intellect stimulated. Music, arts, spirituality are ever present. As we know, living well in old age takes money, and Amy and her staff have provided proactive suggestions to help conserve assets. We love visiting her there and feel right at home ourselves.
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Rob Kneen
Elizabeth and Jessica were a pleasure to speak to. Alexis is always so courteous!
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Leslie Pecek
Beautiful, well kept grounds. Friendly, qualified, skilled staff. Very impressed.
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jdr9
Wonderful Facility. The caregivers and nurses truly care for the clients. They do the best job they can
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Marissa Lozeau
Very pretty place. Very clean too. Staff is so friendly
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Jill Remington
This is a wonderful, happy, bright, friendly place for residents, families, and friends!
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Laura Palumbo
Wonderful building!!!
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Antonino Giannetto
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Which Statement Best Describes Your Situation Today? Which Statement Best Describes Your Parent or Loved One's Situation Today? Which Statement Best Describes Your Situation Today?

Choose the option that best fits today.

I'm independent and want fewer responsibilities. They are independent and want fewer responsibilities. We're independent and want fewer responsibilities.
Cooking, driving, no daily help needed
I'm independent but could use a little extra support. They are independent but could use a little extra support. We're independent but could use a little extra support.
Medication reminders, mobility, occasional assistance
Daily support would be helpful. Daily support would be helpful for them. Daily support would be helpful for us.
Bathing, dressing, medication management, mobility
Memory changes are becoming a concern. Memory changes are becoming a concern for them. Memory changes are becoming a concern for us.
Forgetfulness or confusion, even in familiar places

What Type of Home Feels Right for You? What Type of Home Feels Right for Your Parent or Loved One? What Type of Home Feels Right for You?

Choose the living experience that best fits your preferences. Choose the living experience that best fits their preferences. Choose the living experience that best fits your preferences.

A villa or cottage with my own kitchen A villa or cottage with their own kitchen A villa or cottage with our own kitchen
Own front door, private entry, neighborhood feel
An apartment in a community with dining included An apartment in a community with dining included An apartment in a community with dining included
Built-in social life, chef-prepared meals, no cooking
An apartment with a support team available 24/7 An apartment with a support team available 24/7 An apartment with a support team available 24/7
Private apartment, professional support available anytime
A secured neighborhood designed for memory care A secured neighborhood designed for memory care A secured neighborhood designed for memory care
Specialized support for people living with dementia

What's Your Timeline? What's Your Parent or Loved One's Timeline? What's Your Timeline?

Knowing your timeline helps us prepare for your first conversation. Knowing the timeline helps us prepare for the first conversation. Knowing your timeline helps us prepare for your first conversation.

Immediate
Support needed quickly
1–3 months
Actively planning a move this quarter
3–6 months
Comparing options and getting things lined up
Just exploring
No specific timeline yet — gathering information

What Matters Most to You? What Matters Most to Your Parent or Loved One? What Matters Most to You?

Tell us more about what you desire. Tell us more about what your loved on is looking for. What is most important to both of you?

An active social life
Activities, dining with friends, an exciting calendar of events
Support with daily routines
Trained team members, peace of mind, help when it's needed
Staying in one community as needs change
One move, multiple care levels under one roof
Transparent pricing
Transparent, easy-to-understand pricing

We Found Your Match

Living with Independence

This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
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We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
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