Reviews & Awards
at StoryPoint East Lansing

Was previously the Marquette which i was not a fan of. However since Storypoint took over everything has improved by a million! Staff is wonderful and always polite! Very accommodating and understanding! The building as a whole looks and feels a lot better after the transition!

Took my mother here for a tour. Very nice staff and very professional! Rooms were beautiful and the activities sound great!

My sister lives here and loves it, very clean, the food is good, the staff are great, we are very satisfied with our choice!

in house PT, medical transportation, are most valuable. Location is a bonus.

The staff is very nice to all the people living here, but it's the friendliness of the people living here that's the best. The apartments are large and comfortable and the people are very unpretentious.

No additional comments about the facility. There are not ways they could improve. Room sizes, amenities, activities, Dining options are good.

[name removed] our chief is great. Could be more options for meals. [name removed] our activities director goes above and beyond.

We have been here about 2 months and have found the residents and staff very friendly and helpful. Our apartment is a 2 bedroom with enough space to be very comfortable and relaxing. General housekeeping is provided weekly which is a nice and welcome service. Laundry facilities available also.

Things are going well with them. One major problem with the 1st payment, otherwise good. I would recommend them to others.

StoryPoint is where I live and I have to say our chief Sarra is the most hard working person I know as is Logan and and the staff. They go above and beyond.

I visit residents here frequently and have dinner and do activities with them. The food is always good and a great variety. They always try to vary what they are serving. They plan group activities and residents plan activities on their own. You can be involved as much as you want to be. I really like how friendly the residents and staff are with each other. I would recommend this place to anyone.

The activities director is above and beyond great! The head chef tries hard to keep in mind the nutritional needs of seniors. The financial lady is very good but the sales lady makes promises that do not come true ie: she promised me that when I got into my actual apartment instead of the temporary one, they would move my stuff...all of it but I had to beg to get my bed, dresser and desk. The rest had to be done by friends not them. I have more examples of promises made but did not come true. The facility director finally stepped in and got my dresser and desk! However, she asked if I wanted to meet with her and I said "yes", but never heard from her since.

I called for a friend that was having health issues that lead us to seek information on assisted living. A place for Mom was my first and only call. They were wonderful! So thoughtful, so many questions to ascertain our needs. They told us about other many resources that he might be eligible for and we had great results and never knew these existed. We are very pleased with our help from A Place for Mom. I didn't have much interaction with StoryPoint, but what little I had was positive. They followed through quickly with my friend and were very helpful.

It is a beautiful facility. My Ex seems quite happy there and is no longer isolated, which before was his choosing. He enjoys the staff for the most part I would say his biggest complaint is the food, which seems to change, depending on who the chef is. He was really happy in the beginning, but not so much now I have had difficulty getting answers on some of the financial stuff because I'm helping him out with that. Activities change so that does shift people's involvement but no one is pressured. Plus our two golden retrievers love their new friends!

They have made some upgrades recently that are just beautiful! The staff has always been incredibly friendly as well. I couldn't recommend StoryPoint more!