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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

5.0
Based on Friends and Family
AI Summary of Reviews

Residents and families describe a welcoming community that feels like family from the first day, where lifelong friendships take root and mornings feel like a resort vacation. Reviews highlight a gentle, kind atmosphere, a beautiful setting, and team members who go above and beyond at every turn. Many share deep gratitude for the trust and goodwill the community has earned.

They were all very friendly. The facility is in pristine condition! I enjoyed my visit here. My client is in the best care with around the clock nurses to help when needed.
Evelise Hernandez
I met with Jennifer about putting my mom in Vista Springs. She was absolutely wonderful. The place was very clean. I was very impressed With the experience, thank you Jennifer
Deborah Ditlevson
As a liaison for Echo hospice, I am in many facilities a day. Everyone here is always welcoming and there is a home like atmosphere. I also have had a personal experience as well with family members. Jennifer M is great when meeting with families and does an excellent job of explaining services and giving a tour of the facility. I would highly recommend facility to anyone looking.
Mary Miezin
All of the people--receptionists, drivers, maintenance, aids, nurses, administrators, chefs, kitchen workers, laundress, cleaners--who work here are friendly, professional, and caring. My parents have been in memory care for over a year and are so well cared for. It is a very tough job to work with residents who have dementia along with other medical conditions. The head nurses and those nurses on the floor make sure everything runs smoothly and with utmost care. The aids are particularly attentive to specific needs of each of my parents. Recently when my Dad returned from a hospital stay, he was genuinely welcomed home by all the staff. It made a difference to me to see their smiles upon his return. The building is modern and very clean. Our family feels that our parents are living in one of the best facilities in the area.
Christine Szuter
My mother in law was at Vista Springs for a few years . I would pop in at different times to visit her and was always impressed with how clean and the care they took of my mother-in-law. The housekeepers ( Vicki and Claudia ) did a great job. If I had a problem or a concern, I went to go speak with Pam who is very attentive and addressed the concern. We did get to know several people there since my mother-in-law was there for a few years. The administrator of the building Jennifer was so welcoming and amazing. She did have to have therapy .Carrie and Kelly treated her in therapy and were able to increase her independence which increased her happiness. I would highly recommend this place.
maureen scoon
My parents became members of the Vista Springs Community in June of 2024. They got the best bedroom suite on the 2nd floor. After my mom sadly passed away, we moved Dad out and up to the 3rd floor. We got to know most of the staff on every floor. We would like to give a HUGE SHOUT OUT to all the staff at Vista, from the Administrative Staff, the front desk, the nurses, the nurses aides, food services, wound care, activity coordinators, maintenance, (sorry for 2 floods), the cleaning crew… knew all of them and they knew us. We were impressed by the helpfulness, friendliness, and respectfulness exhibited by everyone. Also, the place was always clean and the food was good. We learned that everyone at Vista chips in wherever and whenever they are needed. Janice from Compassionate Care Hospice and her staff blended in seamlessly with the Vista Staff and we appreciated how the nurses and staff worked together with both our parents. Neither really experienced any pain as promised as their lives came to an end. There is no perfect place, but Vista comes pretty close. I’m pretty sure with our big family and our constant needs and phone calls, we could be a handful, but everyone was always nice, courteous, and accommodating. We appreciate everyone’s help and service during their stay. So, with everything said, I would highly recommend Vista Springs of Greenbrier to anyone looking for a safe, friendly, and helpful facility. I’ve always said “The people that work at these types of facilities everywhere are the angels on earth.” It is a hard job, both mentally and physically. Thank you from the bottom of our hearts. The Geither Family
Michelle Ross
Beautiful place. The staff are all friendly and take great care of all the residents.
Carrie
Clean and well kept facility with a staff that cares about their community members. Many activities to keep the residents entertained.
Kelly Fasig
Beautiful facilities, clean, very nice staff with longevity!! Consistent physician and NPs who round as well!!! Present and knowledgeable leadership!!
Sara P
My aunt is lives at Vista Springs in Parma. They deliver wonderful meals, friendship and caring staff.
marissa dejulia
My grandmother is a resident at Vista Springs. The staff are attentive and compassionate. We love to visit grandma, seeing how happy she is at Vista!
Lily Dickson Aery
My grandma came to Vista Springs shortly after having a stroke and bouncing from nursing home to nursing home in the area due to care issues and other concerns, she ended up staying at Vista for 6 months leaving for 3 weeks and then coming right back again for another month until therapy stated she was doing well enough now that she could discharge home with a high success rate. This came from having no ability at all on her left side, not being able to lift her arm or leg or being able to walk. She’s now thriving at home and able to walk short distances. I don’t think this would have been possible without the nursing staff and therapy at Vista Springs! Also the environment was very well kept and engaging she was occupied with activities and therapy daily which filled her days and she really enjoyed as well. She had her own beautiful and CLEAN apartment which made her feel like she was at home in ways, was able to bring her personal furniture and decorations which helped out with it feeling homey. The nursing staff got to know her very well over the time she lived there to where she was emotional upon leaving due to the bonds she created in those 7 months. I have no complaints at all and eventually if she ever needs care again she already has stated multiple times she wants to go back to Vista !! And most importantly her being there gave our family the peace of mind we did not get at the previous facilities and were able to sleep at night not worrying about if she was okay and cared for, if I could give more than 5 stars I would. Highly recommend if your loved one needs care in the area.
Amber B
Vista Springs is a wonderful facility with a truly dedicated Director of Nursing and caring nurses. The support staff has also been very cooperative and extremely helpful. I’m so glad my grandma feels like she belongs there and has met some wonderful friends. It gives our family peace of mind knowing she’s in a place where people truly care about the residents and work hard to provide a positive and supportive environment.
Ben R
Nice place clean no smell staff is friendly
C Riddick
Nice amenities for residents Fair amount of room size
Katherine Roslan
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We Found Your Match

Living with Independence

This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.

We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.

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