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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

5.0
Based on Friends and Family
AI Summary of Reviews

Families say their loved ones are well supported at StoryPoint West Chester Township, in both assisted living and memory care, by great, friendly team members. Reviewers also appreciate a clean community, enjoyable activities, meals residents are very happy with, and the peace of mind of a fall alert system in each apartment.

My wife has been a resident of memory care for the past year. It is never easy to make a move like this. After settling in, I have been very pleased. The staff + level of care are very good. When I walk out of the facility, I am content knowing she is being well cared for. It is a nice clean, well-staffed facility.
Doug C
Staff is great and friendly. Activities over past couple months have increased and are enjoyable. Very happy with meals!
Anonymous Author
Storypoint provides excellent care for my husband.
Anonymous Author
My father move in [Date removed] due to numerous falls he has while living alone. We chose storypoint due to the fall alert system in each apartment.
Judy M
Charles has been a resident for 3 years in assisted living, very pleased with his care. Everyone on the staff have been wonderful, friendly and caring.
Angela G
The staff is attention and caring, although the service varies with the turnover of aides. The administration staff is professional, caring and dedicated to the residents, as is the dining staff and chef. A clean and comfortable home for dad.
Jim R
Storypoint is amazing. My mother-in-law has lived there for several years, and I can't say enough good things about the staff. Highly recommended.
Anonymous Author
The representative did an absolutely amazing job on our site visit. This is a new experience for me and our loved one aand information very clearly explained about how the assisted living process works. This put things into proper perspective on what to expect and we are very comfortable and confident about our decision moving forward. Thank you for your excellent customer service!
Linda
Memory care pretty good most of the time.
Anonymous Author
The facility is beautiful. The staff were extremely knowledgeable and helpful. I had all the time I needed with Anna. The suites were beautiful and everything was very clean. I left feeling as though I had all the information I needed to make a decision
Ronald Alcoke
The PCAs are the heart of the team. They have true compassion for the patients in memory care. They genuinely spend time and deliver exceptional care. I would love to see the nurses show this kind of compassion towards the patients.
Angie F
[name removed] and [name removed] are wonderful always smiling and great at their jobs. Some times staffing is too life.
Roger B
My mother is a memory support resident has been here for 1.5 months. I am very happy with the care and support she views. Staff is very caring and make sure mom is present for every meal and most activities. I would like to see the programs show on the large monitor be more generational targeted for 80-90 years old residents.
Fred W
Very happy with the staff and care.
Anonymous Author
My wife has been a resident there for almost a year now. I visit everyday and see how things operate. When I leave each day I am very comfortable with the people that are caring for her. I would highly recommend.
Anonymous Author
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We Found Your Match

Living with Independence

This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.

We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.

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