Residents and families describe a welcoming community that feels like family from the first day, where lifelong friendships take root and mornings feel like a resort vacation. Reviews highlight a gentle, kind atmosphere, a beautiful setting, and team members who go above and beyond at every turn. Many share deep gratitude for the trust and goodwill the community has earned.

The staff are so friendly and feel like family to us. And knowing we’ve left a dear family member with this “family”, puts our mind at ease. We love going there to visit Mom, as well as so many of the other residents.

Darleen Lockhart

The facility is beautiful and spacious. The atmosphere was very relaxed and the staff was friendly and helpful. We we very impressed with the amenities and services included.

Melinda Moorman

We actually enjoyed meeting with Becky at story point West Milton. All of our questions were answered by this very caring person.

Kevin Daniel

My sisters and I are very thankful that we found Story Point (Randall Residence at the time) West Milton a couple of years ago. Our father really needed someplace safe to live where he could be sociable and find a new home, That place is Story Point of WM. The staff are very caring and help him with daily hygiene, medications and get to the dining room and activities. It’s a small place so everyone looks out for each other, especially the residents! It’s a beautiful facility with good food, porches and patios to sit outside and spacious common areas. The staff was super supportive and helpful when we recently transitioned him to their Memory Care unit. We’re sure he will receive the same compassionate care that he and we were used to in the assisted living unit.

Jeanette Dohner

She is very happy already recommended someone from her church just moved in. [Names Removed] and staff are excellent. Thank you.

Anonymous Author

Our family has been so pleased with our experience at StoryPoint. Mom has been so cared for and considered family by the staff. It has been a very positive experience the past two years.

Anonymous Author

Lots of company. People are friendly and competent. Need to extend the walkway of the building to the roadway on the west side. It is difficult to carry a walker over the grass.

Anonymous Author

As a family member my overall experience regarding my mother's care is very positive. I have observed many improvements to include additional staff in the activities dept. Appreciate the clean, spacious environment with the large windows that allows natural light for the residents. Staff in all departments are courteous, caring, and helpful. The service in the dining room is slow; however, the staff

Anonymous Author

The building is very clean always, and the workers are always willing to help when needed. Such a friendly staff. Great experience.

Anonymous Author

Great place

Anonymous Author

Investigator - service very good!

Anonymous Author

Everyone is great to us

Anonymous Author

We chose Story Point West Milton because it was right in the community where mom lived, and we could not be more happy. Mom is in the memory care unit, and the care is exceptional. Mom enjoys the group activities, the facility, her room are always spotless, the food has great variety and the staff give excellent care while keeping us updated as needed. We could not be happier.

Lori C

After my mom lived with me for 3 years it got to be more than I could handle alone. We moved her to assisted living in Michigan. It was costly and too big. She was very unhappy there. When Story Point (former Randall Residence) opened up it was perfect. She has been so much happier, small good food, good care.

Kim

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