Reviews & Awards
at Independence Village of White Lake

I have been completely satisfied with having my family member at Independence Village of White Lake. The staff, meals, care and personal attention that is provided is exceptional. The Executive Director Stephanie and the Nurse Director, Donna both go above and beyond to spend time with residents and make them a part of their family at the Village. It is a relief to have a family member staying there and knowing I can relax and get some rest while knowing they are safe and cared for. The activities are abundant and appropriate for the physical and mental health of the residents. Dave who drives the Independent Village van provides a variety of options to safely transport residents for optional groceries and other personal needs. He is also known to provide assistance in other areas including escorting seniors on walks around the grounds that are beautifully kept with a variety of flowers. The other day I walked by the front entrance and saw the Executive Director, Stephanie taking time to provide gardening where the residents have a sitting area to enjoy the weather and meet new friends. Thank you, to all the staff for your caring ways and outreach to make the residents comfortable and cared for. Warmest Regards S.K.

Thank you for the exceptional care, kindness, and respect you showed to our mother, [Name Removed] flourish during her time with you. Your patience, professionalism, and compassion made a real difference in her comfort and quality of life. We especially appreciated the way you kept us informed, celebrated special occasions, and staff participated and that meant so much to our family and to our mom. We are deeply grateful for the comfort and dignity you provided. Thank you for being there for her, and for supporting our family, through this chapter of her life. With heartfelt thanks. Family of [Name Removed]

The staff are friendly, kind, and competent. The facility is clean and tastefully decorated. The food is delicious. I looked at 5 others, this one was by far the best facility. Reasonably priced too - good value.

At 93 years old moving into IV was an easy transition for me. I feel safe here. The staff is amazing. They are always available to help me with questions I have. It feels like home.

The food is top notch. They keep the place very clean. My mom lives in a 638 sq. ft. one bedroom apt. which is sufficient for her. It has a small kitchen, with a small refrigerator & a sink, a nice sized bedroom, a bathroom & good sized living room. All utilities, accept phone & cable, are included. Pricing may vary if you have a carport or balcony. There's tons of fun & fitness activities to take part in. Independence Village of White Lake really does care for your loved one at least they have for my mom.

Our family was no longer able to manage care for out father at home. We feel like our beloved dad received the utmost of trusted care possible at Independence Village. It brought is comfort to know he was being attentively cared for with compassion, dignity, and respect. We are exceedingly thankful for the staff at Independence Village for their compassionate care!

Thankfully we did not have to put my father in law in assisted living, but after speaking with [name removed], several times, I was very comfortable if things would have turned out differently. [name removed] was knowledgeable, caring, and very professional. She has reached out to me several times, just to check in to see if I needed anything or if my situation has changed. She is truly a kind heart. I wasn't able to tour the facility, but I have friends that have their loved ones there and they are thrilled with the accommodations.

I cannot emphasize enough the tremendous care and support provided to my mother by this facility. Mom, unfortunately, was in residence for only a handful of months. She had insisted she be cared for in her house (fearful of "those places") until it got to the point we didn't consider that safe/sufficient. Once moved in, mom herself started referring to her apartment as "home" and stated she loved being there. The staff, from administration to wellness to custodians, to a person, where kind, attentive and caring. One example amongst many… my son and significant other purchased her a plant… robust and needing little care beyond watering. During an extended absence (hospital stay and rehab) the room was cleaned… expected… and some gracious soul watered the plant (even updating the sticky note with the date) for her. Again… I cannot emphasize enough how grateful we are to Independence Village of White Lake. Thank you eternally…

I am very happy with Independence Village, the care and treatment of my parents by all staff members has been wonderful. If ever I have questions they are answered quickly. Thank you so much for everything.

I like the activities and special gatherings and comradery that I see. There is many things to do to keep busy. I really have no communication with management

My husband is having major cancer surgery tomorrow and the people and the staff here could not be more supportive. They could improve on the food by offering less processed meals.

My repairs and upgrades are preformed quickly and of his quality food is versatile for small changes and food allergies. The grounds are neat and clean. Laundry service is excellent.

We celebrated a birthday for out mother in the private dining room. The chef suggested details I did not think of. Food was amazing!! Cake was amazing as well, Highly recommend. So enjoyable with out party of 9.

I wanted a complete assistance for my sister who had many difficulties during her 69 years. She has a good but not great experience some of the staff could have more training.

Absolutely beautiful! The staff is very friendly and experienced. Rachel has been very responsive, professional, and helpful in all aspects of this wonderful community living lifestyle that is perfect in every way!