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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

4.5
Based on Friends and Family
Best of Senior Living
2026 — 2025
AI Summary of Reviews

Families describe StoryPoint Germantown as bright, well maintained, and full of cheerful, kind team members, many of whom have been part of the community for years. Reviewers also appreciate a wonderful dining team and great menu options, a salon, shuttle rides, entertainment, and a pet-friendly environment where team members greet residents' dogs, too.

Our family member has thoroughly enjoyed her time at StoryPoint Germantown over the past year. We count it as a blessing that she is surrounded by the cheerful, helpful and kind people who work there and the residents who have become cherished friends. She especially enjoys the morning devotions, salon, shuttle rides, entertainment and dining experience. Any concerns or questions we have are met with attentiveness and care.
Ashley Frazer
My aunt stayed in this facility four years ago. The manager is the same, the maintenance man is the same, many of the caretakers are the same, and that made me feel very comfortable that even though the management company had changed that the people who worked there stayed. The rooms are a nice size. The common areas are bright and have lots of natural sunlight.
Amy Dorsey
Took a tour of the facility in looking at it for my mom. The facility was very clean and organized great menu options and many things for her to do to occupy her time.
Andy Beckstein
The kitchen staff and servers are wonderful. Food is good. Building is maintained extremely well. Apartment is extremely clean and well managed. Care staff take care of laundry and do a great job. An animal friendly environment for my dog, Stella. Staff always great my dog, even before me.
Neal
We have had a great experience at Story Point. The location is excellent, the facility is so nice and the employees very helpful. Highly recommend!
Cheryl Mattingly
Perfect place!
Leigh Kimzey
In no time, the team at StoryPoint Germantown will become members of your extended family. My parents have found a second home in these halls surrounded by caring, compassionate, warm, relatable, and genuine angels. The facility is spotless (and odorless - very important) 24/7/365. Meals are delicious and fresh. The leadership team is responsive and never makes a family member feel like they’re asking too much. Trust your family to StoryPoint Germantown- I have!
James Warner
Glad to be here. Many choices in food menu. I like the food. It's just my forever home. When I came here I said this is home!
Myra
The move to Storypoint Germantown was an easy transition for my mom who moved from out of state. She immediately made friends and connected with all activities. She is so happy which makes me very happy.
Kate
Anyone needing to find a senior living facility is doing their family a big injustice if not visiting Storypoint Germantown before making a final decision. My wife had been in the hospital several times and was eventually told that she needed a skilled nursing facility. Our daughters visited several facilities before telling us they have found a perfect place for us and we should see it. We were impressed immediately. Not only was the outside very stately, but the interior design just made us stop and admire. After being here several years I can honestly say I cant imagine a staff more friendly, courteous and caring. Multiple activities including movies, live entertainement, outside functions, like picnics, garden visits, theaters, nice restaurants, and seeing famous locations around memphis always gives us something to look forward to. We were especially pleased to see a daily devotional and weekly catholic communion service were offered. Several of our friends have moved here giving us even greater pleasure. My wife died over a year ago and I am so glad we were able to be in a place where we could enjoy our final years. My family and I can certainly say, we made a smart decision. I highly recommend Sotrypoint Germantown.
Pat
Glad To be here
Anonymous Author
[Name Removed] does his job reliably. Capable of doing whatever is asked of him in a timely manner with a smile.
Richard
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We Found Your Match

Living with Independence

This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.

We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.

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