Exploring senior living for yourself or someone you love can feel like a lot to sort out, including the questions, the timing, the cost, and the conversation. We've made it simpler. Here's exactly what to expect, from your very first call to move-in day, at StoryPoint Timberline.

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You Don't Have to Figure This Out Alone

Whether you're helping a parent, a loved one, or planning for yourself, we're here to help you weigh the options, understand the costs, sort out the paperwork, and find the right timing all at your pace. Tell us who you're here for:

Here for Myself

Here for a Loved One

Here for a Career

Your Path Forward

Four Simple Steps to Getting Started at StoryPoint Timberline

Every family's journey looks a little different, but the path to moving in tends to follow the same four steps, and we'll be by your side the whole way. Here's what to expect at each one.

Call: 515-519-9887

Start with a Conversation

Give us a call, or fill out our contact form below. We'll listen to your situation, talk through timing and budget, and explain each living option so that you can make the best choice for you or your loved one.

Contact Our Team

Find the Right Fit

Take our Right Fit quiz to explore what best matches your needs, priorities, preferences, and lifestyle. If you’d rather talk it through, our team is here to listen, answer your questions, and help you focus on what matters most. Wherever you are in the process, we’ll help make the options clearer and find what feels right.

Take the Quiz

Schedule a Tour

Come see the community, meet the team, tour apartments, share a meal, and picture daily life here.

Schedule a tour

Plan the Details

We'll review pricing and what's included, financial resources, the application, and a move-in timeline that works for you.

In Their Words

What Residents and Families Say

My mother has been a resident there since December 3,2025. The care she receives is wonderful! The staff are all about the residents and their families. I live in Florida, yet I have the peace in my heart knowing my mom is in a safe place and being well taken care of. I love that they keep my mom active instead of her just watching TV. She plays Bimgo three times a week, attends the music concerts they offer, and enjoys crafts. The other day I was so excited to see a picture of mom and her painted angel because she went on a field trip to a pottery store. This brought tears to my eyes mainly because she got to ride in the van we talked about during one of my visits. Thank you for taking care of my mom

Kathie Costley

My parents moved into Edencrest (now StoryPoint) at Timberline in November 2025. Their experience has been outstanding. The entire staff are so friendly, caring and supportive. They really make you feel welcome and part of the community that they have here. When my father needed hospice care after being diagnosed with cancer, the medical team went above and beyond to help out and worked hand in hand with hospice to make the transition so smooth. We are so grateful for Geoff Counasse’s leadership as the executive director - he certainly leads by example to show his sincere care for those living in this facility.

Toni Farris

The staff retention is a major plus. The activities and amenities appear to be top notch. They were very good at answering any questions I had. This is one of my favorite facilities that I’ve toured

Kevin L

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Ready When You Are

Discover What Makes StoryPoint Timberline Unique

Contact our Community Specialists today to learn more about what life at StoryPoint Timberline is like.

Schedule Your Tour

Schedule a personalized tour at StoryPoint Timberline and experience what daily life looks like here. Our Community Specialists will tailor the tour to what matters most to you or your loved one.

Desired Level of Care*

Independent Living Assisted Living Memory Care Unsure

Choose a Preferred Date and Time

Select a Date

September 2026

October 2026

November 2026

December 2026

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Morning
9 a.m. to noon
Afternoon
Noon to 4 p.m.
Evening
4 to 6 p.m.

Your Tour Details

StoryPoint Timberline

14001 Douglas Pkwy., Urbandale, IA 50323

You are requesting an active adult tour. Enjoy a maintenance-free, amenity-rich lifestyle designed for independent, active seniors who want to stay social and engaged without the responsibilities of home ownership.

You are requesting an independent living tour. Enjoy a vibrant, maintenance-free lifestyle with chef-prepared meals, engaging activities, and helpful services, so you can spend more time doing what you love.

You are requesting an enhanced living tour. A little extra help with daily routines while you continue to enjoy an active, independent lifestyle — the ideal bridge between independent and assisted living.

You are requesting an assisted living tour. From help with medication to support with daily activities, coordinating appointments, and more, assisted living offers 24-hour assistance.

You are requesting a memory care tour. Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.

You are requesting a respite care tour. Whether recovering after a hospital stay or in need of temporary support, residents receive assistance with activities of daily living (ADLs), medication management, and access to the amenities and services of our community.

You are requesting a [Living Option] tour but are unsure where to begin, and that’s okay. Our Community Specialists will take time to understand what matters most to you, answer your questions, and help you explore the living option that may be the best fit for you or your loved one.

We know this decision takes time. We will meet you where you are, answer your questions, and help you find the next step together.

Your Details

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I'm Here For(Required)

Myself

A Loved One / Family Member