Reviews & Awards
at StoryPoint Waterville

A wonderful facility. We toured several assistance facilities and the Waterville StoryPoint was definitely the best fit for our Mom. The care that is given to their residents is amazing. Every little aspect of living in a new home is given the utmost attention for each resident’s individual needs. Moving a parent is a daunting process but StoryPoint’s staff gets 5 Stars for their awesome work and helping us make a tough decision a bit easier.

If you are looking for the perfect choice for your loved one, StoryPoint Waterville daily demonstrates why they are the superior choice for senior living in the greater Toledo area. Having had previous experience with other senior living communities for my own father, I can confidently say that I feel like even though my father-in-law is in an independent living apartment, he is looked after in a way I have not seen demonstrated in any other community in our area. Here is what our family has found most valuable: In-House Partners: Beyond the daily living experience, we find the fact that we can get other services from their in-house partners very valuable. We have at times utilized both their physical therapy and home health partners, and it is just so much easier on the family to have these services available right at StoryPoint. The à la carte model for services both allows us to get focused care and save money. Restaurant Style dining: While the food really is good, I think it is the staff who make the dining room shine. Knowing my father-in-law was new, they worked with us to find a welcoming table where he could eat and socialize every evening. It made a huge difference in how my father-in-law felt about moving. Top-Notch Maintenance: Whenever an issue arises, the maintenance team addresses it almost immediately. The building is always in good repair and our experience has been that any issue in individual apartments is taken seriously and fixed. Engaging Daily Life: There is a wide variety of programs and services offered on a daily basis to keep residents active and involved. Interesting lectures, visiting animals, trips for shopping or to visit different local sites make it clear they try to have something for everyone. Genuinely Caring Staff: From the executive director to the Bistro staff, the entire team is incredibly available and actively interacting with residents every single day. They greet you with a smile, take time to get to know you, and are always ready to help. It feels very reassuring to know they are helping us look after our loved one. I really cannot say enough good things about StoryPoint. We came to them at a very difficult time in my father-in-law's life and they were nothing but compassionate and kind to our family. They made what could be a very difficult transition much easier and really went out of their way to help. I highly recommend them!

Having had experience with other senior communities, I can confidently say StoryPoint Waterville is the superior choice in the Toledo area. They supported us through a difficult transition with unmatched kindness and compassion for our family. The staff is genuinely caring, visible, and interactive every single day. The restaurant-style dining is excellent, and the team went out of their way to find a welcoming table to help my father-in-law socialize. Daily life is engaging, offering everything from visiting animals to shopping trips. Additionally, the top-notch maintenance team addresses any issue almost immediately. We also love the convenience and cost savings of their in house partners. Being able to choose services à la carte with their in-house physical therapy and home health partners makes life easier. Even in independent living, my father-in-law is looked after in a way I haven’t seen anywhere else. I cannot say enough good things and highly recommend them!

Person that lead the tour was very caring, knowledgeable and was thorough with information!

Joe Katich has been absolutely delightful and amazing to work with and was very patient in waiting for my decision. I met a few residents and look forward to getting to know them and I can’t wait to move in!

Very nice facility

It is well worth visiting Story Point in Waterville. The care shown by the people who work there was obvious. The setting is open, and airy with lots of sun shining in. The people who live there were quick to tell us they enjoyed living at Story Point.

StoryPoint is a welcoming place. Residents are friendly. This feels like home. I would highly recommend this to anyone looking for a safe, caring place to stay.

The place is awesome staff wise and such a nice looking and clean facility. The food is good but not geared to the generation present. Too spicy and need to have bland choice. I feel the cost is on the high side. Overall I highly recommend it.

Facility is very clean. All personnel are friendly. Caregivers (more so on the enhanced living side) are always friendly and take the time to visit with residents. Many interesting events, like art, history, games, Social hour Wednesday are fun and encourage interaction between residents.

The facility is beautiful and very well maintained. The staff was helpful and we did feel pressured for a decision.

We feel very blessed to have Dad at StoryPoint in Waterville. After 30 years in Florida, and my mother passing, he made the big move back to Ohio. StoryPoint is literally minutes away from our home which is only one of many blessings! The team at StoryPoint have been exceedingly accommodating. My dad started off in independent living, which was absolutely wonderful, but after a few unfortunate falls, and the very excellent and quick response of the CorsoCare team caregivers, we moved him to the enhanced living wing. He has a beautiful, clean, spacious, home like, one bedroom apartment; wonderful caregivers who are excellent with him as he goes through the changing seasons of early dementia, and additionally, an excellent team of physical and occupational therapist right there on site. It is clear to me that the teams here truly care about those they serve.The camaraderie of the staff with him is amazing. We are beyond grateful for StoryPoint and the caregivers and staff of CorsoCare Caring for dad with dignity, respect, and honor during this season of his journey.

Joe was very knowledgeable and truly has a connection with the seniors in this community and I felt his genuineness as I toured for my mom. Can’t wait for mom’s move and for all the greatness I know she will experience. I am adding to my previous review to shout out the wonderful Caregivers of CorsoCare at Story Point Waterville. Mom is 93 and has been at SP Waterville for about 8 months now. In that time mom has gotten to know the Caregivers quite well and they have also gotten to know her 🙂 Mom feels safe and cared for and I just love to see her interaction with the Caregivers. A HUGE thank you to Morgan, Aireonna, Marissa, Jatara, Nick, Jayden, Crystal, Brooklyn, Erica, and Jodi) (Sorry if I missed anyone) You are all wonderful !! Keep up your compassion and caring of mom and the other residents, it is appreciated beyond words. (3.25.26 updated)

Joe was amazing and the facility was great. It was very welcoming and comfortable.